Ransomware

Ransomware stops you from using your PC. It holds your PC or files for "ransom". This page describes what ransomware is and what it does, and provides advice on how to prevent and recover from ransomware infections.

Avoid visiting unsafe, suspicious, or fake websites.

Opening emails and email attachments from people you don’t know, or that you weren’t expecting.

Clicking on malicious or bad links in emails, Facebook, Twitter, and other social media posts, instant messenger chats, like Skype.

It can be very difficult to restore your PC after a ransomware attack – especially if it’s infected by encryption ransomware.

That’s why the best solution to ransomware is to be safe on the Internet and with emails and online chat:

Don’t click on a link on a webpage, in an email, or in a chat message unless you absolutely trust the page or sender.

If you’re ever unsure – don’t click it!

Often fake emails and webpages have bad spelling, or just look unusual. Look out for strange spellings of company names (like “PayePal” instead of “PayPal”) or unusual spaces, symbols, or punctuation (like “iTunesCustomer Service” instead of “iTunes Customer Service”).

We can also validate all of the website or emails that you might think or unsure of its authenticity by forwarding it to our tech support email address and we will let you know if its safe or its a fake email or website. This is available for Amparo Tech clients only that is subscribed to our monthly computer security package.

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